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Frequently Asked Questions

Missing Mobile App Purchases


Creating and Editing Your Profile


How to Find Your Missing Course


Downloading Courses


Certificate of Completion


Refund a Course


How to Solve Payment Issues


How to Find The Course URL


Refund Status: Common Questions

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Instructor

Frequently Asked Questions

How to Select Your Payment Method And Become a Premium Instructor


EduMall Course Quality Checklist


Instructor Revenue Share


Instructor Promotional Agreements and EduMall Deals


How to Become an Instructor: FAQ


Promote Your Course With Coupons and Referral Links

Select a Topic to Search for Help


Getting Started

Learn how EduMall works and how to start learning.


Account/Profile

Manage your account settings.


Troubleshooting

Experiencing a bug? Check here.


Course Taking

Everything about taking a course on EduMall.


Purchase/Refunds

Learn about coupons, how to send gifts, and refunds.


Mobile

On the go? Learn about our
mobile app.

Become An Instructor

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